Privacy Policy

Effective Date: January 1, 2025

Privacy Policy

Effective Date: January 1, 2025

Elite Sports and Fitness (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, elitesportsandfitness.com.

1. Information We Collect We may collect personal information such as your name, email address, and phone number when you voluntarily submit it through forms on our site. We also automatically collect technical data, including your IP address, browser type, and activity on our site through the use of cookies to improve our services.

2. How We Use Your Information Your information is used for the following purposes:

  • To Provide Services: To schedule appointments, send transactional reminders and confirmations, and deliver our coaching services.

  • To Improve Our Website: To analyze usage trends and enhance the user experience.

  • For Marketing Communications (SMS/Text Messages): With your explicit prior consent, we may use your phone number to send you automated promotional and marketing text messages about our services, special offers, and events. Your consent to receive marketing texts is not a condition of any purchase.

  • To Comply with the Law: To meet our legal obligations and regulatory requirements.

3. Sharing of Your Information We do not sell your personal information. We may share your information with trusted third-party service providers who perform services for us or on our behalf, including our platform provider for CRM, SMS communications, and appointment scheduling (GoHighLevel). These third parties are obligated to protect your data.

4. Your Rights and Choices

  • Opt-Out of SMS: You can opt out of marketing text messages at any time by replying STOP to any message you receive from us. For assistance, you may reply HELP.

  • Access and Deletion: You have the right to request access to or deletion of your personal data. Please submit such requests to sascha@elitesportsandfitness.com.

  • Cookies: You can set your browser to refuse cookies, but some parts of our site may not function properly as a result.

5. Data Security and Retention We use administrative and technical security measures to help protect your personal information. While we have taken reasonable steps to secure the data you provide to us, please be aware that no security system is impenetrable. We will retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

6. Children’s Privacy Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from them.

7. Changes to This Policy We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Effective Date” at the top of this policy.

8. Contact Us If you have any questions about this Privacy Policy, please contact us at sascha@elitesportsandfitness.com